About / Care
At Zilendi, we believe luxury isn’t loud — it’s confident, timeless, and worn with purpose. Our loafers are handcrafted for those who don’t follow the crowd but lead with quiet strength and unmistakable style.
Each pair is a tribute to refined taste, made with premium materials and meticulous attention to detail. We serve the few who demand excellence in every step — the important person who knows that true elegance speaks for itself.
Zilendi is more than a brand. It’s a statement. Walk like you mean it.
WORLDWIDE SHIPPING
Shipping costs & delivery times
We offer worldwide shipping. Delivery times and costs vary based on your location:
• Europe: 3–5 business days – €10 / Free on orders over €150
• USA & Canada: 5–7 business days – €15 / Free on orders over €200
• Asia & Australia: 7–10 business days – €20
• Rest of the world: 7–14 business days – €25
Orders are processed within 1–2 business days. You will receive tracking information once your order has shipped.
General shipping policy
All orders are shipped via trusted international couriers. We are not responsible for delays caused by customs, natural events, or carrier delays. Please ensure your shipping information is accurate, as we cannot redirect packages once they have shipped.
Brexit information
UK customers may be subject to additional customs duties and VAT upon delivery, depending on the total order value. These charges are the responsibility of the recipient. We recommend checking local import regulations before ordering.
Taxes & duties
All orders are shipped from the EU. Customers outside the EU may be subject to import taxes or customs duties. These charges are not included in our prices and must be paid by the recipient upon delivery.
Canceling / Modifying your order
Orders can be canceled or modified within 1 hour of purchase by contacting our customer service team. After this window, we cannot guarantee changes, as orders may have already been processed.